Hours

Question 1

What is a smash room?

Answer

A smash room is place you go to break stuff in a controlled environment for entertainment or stress relief. We provide all the safety gear as well as glass and electronics to smash.

Question 2

What smash tools do I use?

Answer

We provide each participant with a crowbar, baseball bat, golf club, and sledgehammer.

Question 3

Why a Smash Room?

Answer

A smash room provides a controlled environment where one can express their anger and frustrations without judgement or consequences. It's also a great experience and fantastic source of entertainment.

Question 4

Is this safe?

Answer

Our number one priority at Smash Therapy is safety. We provide all necessary safety gear. We also provide tools/materials that are not harmful to humans in any way.

Question 5

Is this actually therapy?

Answer

No. We do not claim to offer any sort of therapy service. This place should not be interpreted as a substitution for therapy.

Question 6

What do I need to bring?

Answer

Make sure you are wearing closed toed shoes. Boots and jeans are recommended by not required.

Question 7

Do you take walk-ins?

Answer

Yes. We take walk-ins anytime during our normal business hours. (Thursday-Sunday) Monday, Tuesday and Wednesday are appointment only.

Question 8

Do you have wi-fi? Can I play music?

Answer

Yes we have free wi-fi and speakers with auxiliary hookup.

Question 9

Can I bring my own stuff for the Smash Room?

Answer

Yes. We have a bring your own box package. All items most be approved by us. We also have a restricted items list you can see on our "Smash Packages" section of our website.

Question 10

What times are you open? Where are you located?

Answer

Please refer to the bottom of any of our website pages for hours of operation and location.

Question 11

I scheduled a booking at 7:00pm, What time should I arrive?

Answer

Please have all members of your party arrive promptly to scheduled booking time. We have implemented 10 minutes into each of our packages to allow participants time check-in, sign waivers, and get suited up with safety gear.

Question 12

Do you offer large events like birthday parties, large groups, and corporate parties?

Answer

Yes! Call or email us to find out more information regarding large groups.

Question 13

What's the minimum age for the use of the Smash Room?

Answer

You must be at least 18 years old to participate in a Smash Room session. You can also participate if you are 8+ with a parent or legal guardian consent.

Question 14

Do I have to sign a waiver? Can they be found online?

Answer

Each person participating in our Smash Room must sign a waiver before entering. Our waivers can be filled out online ahead of time: Download Participants Release 18+ form Download Minors Release 8+ form

Question 15

Can I drink and smash?

Answer

Absolutely not. We reserve the right to deny service to any person we suspect to be under the influence of drugs or alcohol.

Question 16

Can I use the Smash Room if I'm pregnant?

Answer

We can not allow pregnant individuals to use our smash room.

Question 17

Can I take pictures or videos during my session?

Answer

Yes, just be sure to tag us on social media! We also have cameras installed in each room. You can choose to purchase a video of your session after you're done. We also allow you to take pictures/videos with your mobile device.

Question 18

Do you have memberships?

Answer

Yes. Click on our "Book Now" button anywhere on our website to find out all of the details!

Question 19

How many people can be in the room with me at once?

Answer

Our normal smash room can hold 3 participants maximum. We have a specially designed smash room that can hold up to 6 people.

Question 20

Can I request specific items to smash?

Answer

You may suggest items you wish to smash before you arrive via booking or when you arrive. We will do our best to provide these items based on our inventory. No guarantees.

Question 21

I've purchased a $20 package for 3 people. Will we have to split the items listed in the package?

Answer

Each person will receive a package inside of the room. In this instance, there would be 3 $20 packages inside of the room.

FREQUENTLY ASKED QUESTIONS

What is a smash room?

What smash tools do I use?

Why a Smash Room?

Is this safe?

Is this actually therapy?

What do I need to bring?

Do you take walk-ins?

Do you have wi-fi? Can I play music?

Can I bring my own stuff for the Smash Room?

What times are you open? Where are you located?

I scheduled a booking at 7:00pm, What time should I arrive?

Do you offer large events like birthday parties, large groups, and corporate parties?

What's the minimum age for the use of the Smash Room?

Do I have to sign a waiver? Can they be found online?

Can I drink and smash?

Can I use the Smash Room if I'm pregnant?

Can I take pictures or videos during my session?

Do you have memberships?

How many people can be in the room with me at once?

Can I request specific items to smash?

I've purchased a $20 package for 3 people. Will we have to split the items listed in the package?

Hours

Mon : 12pm - 6pm

Tues: 12pm - 6pm

Wed: 12 - 8pm
Thurs : 12 pm - 10 pm

Fri : 12 pm - 10 pm

Sat : 11 am - 10 pm

Sun : 12 pm - 8 pm

Phone

(585)-270-8221

Email

Address

1225 Jefferson Road Suite 18

Rochester, NY 14623

(We are next to Dollar Tree)